Here is the story about multi lane stick packing machine. Its designers, coming from Alpha-Pack (Heyuan) Co.,Ltd., developed it after their systematic market survey and analysis. At that time when the product was a newcomer, they certainly were challenged: the production process, based on the immature market, was not 100% capable of producing 100% quality product; the quality inspection, which was a little different from others', was adjusted several times to get adapted to this new product; the clients had no willingness to try it and give feedback...Fortunately, all these were overcome thanks to their great efforts! It was finally launched onto the market and is now well received, thanks to its quality assured from the source, its production up to the standard, and its application widely expanded.
Many brands have lost their position in the fierce competition, but Alpha-Pack is still alive in the market, which should give the credit to our loyal and supportive customers and our well-planned market strategy. We clearly know that the most convincing way is to let customers get access to our products and test the quality and performance themselves. Therefore, we have actively participated in the exhibitions and warmly welcome customer's visit. Our business now has coverage in many countries.
At 讴亚, we know well the importance of customer service. Comments and complaints are an important resource for us improving the performance of multi lane stick packing machine. So we continuously ask for customer feedback using some tools and software.